Our Service Philosophy

At MileOne Group, our service philosophy centers around partnership, innovation, and excellence. We engage deeply in the first mile of your project, delivering customised solutions that span from ambient snacks and breakfast boxes to comprehensive menu designs. Our approach blends the latest culinary trends with eco-conscious practices, ensuring every offering is not only a delight to the senses but also kind to the planet. With a global reach yet a local touch, we pride ourselves on being able to meet the unique needs of our customers across the travel industry, making every dining experience exceptional. Through collaboration, we aim to transform your catering challenges into opportunities, setting new standards in the travel catering sector.

Our Three Key Services

Food Market Trends

In each local market, we have a MileOne-trained Procurement Specialist whose only focus is food trends, identifying what’s hot and what’s not in the forever-changing world of taste, packaging, and brands.

This area would most commonly include innovative packaging designs for fresh and ovenable solutions, the development of new generic brands for your products, or even a local partnership with large high-street brands. It’s an exciting and creative job with excellent results, and this individual will be a great asset to the partnership.

Local Partnership to deliver

Step 1: Listen, evaluate, and understand your current situation.

Step 2: Invite you to a “Show” and “Tell” presentation.

Step 3: Present back bespoke concepts and ideas.

Step 4: Evaluate the feasibility of the final operational solution and conduct product trials.

Step 5: Launch service with MileOne team in situ.

Operational excellence within the food and packaging industry

Whether you need speed to market or a thorough cost analysis of your current service, we can provide support. In each trading country, we will have a team of operational coordinators who work hard alongside the Procurement Specialist to select strong and capable certified suppliers and ensure the best solution you require is delivered.Many of our partner suppliers already deliver daily to airports, train stations, and key retailers around major cities,

 so we can offer ready-made solutions with full second supplier contingencies in place to cover every eventuality.

We also understand that no day is the same in the travel industry, so our local personalised MileOne Supply Chain Coordinator is always there to manage forecasts, allowing for last-minute order cancellations and amendments. Every MileOne supplier partner has full relevant minimum HACCP certifications with third-party audit documentation, and we welcome all external customer QA visits if required.

Tailored Procurement and Trend Analysis

In-depth Market Insights: At MileOne Group, our dedication to culinary excellence is matched by our commitment to understanding and integrating the latest food and market trends. Our team of procurement specialists and market analysts work tirelessly to ensure our offerings are at the forefront of culinary innovation and sustainability. By closely monitoring evolving trends and consumer preferences, we equip your business with the insights needed to stay ahead in the highly competitive travel sector.

Sustainable Practices and Eco-Innovations

A Greener Tomorrow: Sustainability is woven into the fabric of our services. From sourcing environmentally friendly ingredients to pioneering compostable packaging solutions, MileOne Group is dedicated to reducing our ecological footprint. Our commitment extends beyond our products to encompass our entire operation, engaging in practices that promote environmental stewardship. Partnering with us means joining a movement towards more responsible and sustainable catering practices in the travel industry.